Holiday Inn Express London - Dartford, an IHG Hotel
What Guests Say
Location. Staff and the reception
Nigel
April 2024
Although close to the Dartford crossing the hotel is in a nice position within green space. There is plenty of parking which is a bonus although there is a charge of 5 pounds per 24hr period. Staff were very welcoming and friendly upon arrival. We felt like regular visitors. Everything was clean and well maintained. Our room (338) was situated on the top floor and to the rear side of the building. Nice and peaceful In the evening we decided not to venture out but to have a meal at the in-house restaurant. We were pleasantly surprised by how tasty our meals were. Lasagne and Hunters Chicken. Good portions. Again, serving staff pleasant. A very enjoyable stay.
Peter
March 2025
Good big room, with view of the Dartford crossing (QE2 Bridge). Well sound-proofed windows. Great value for 65 quid incl a good cooked breakfast/sundries. I gather it's often much pricier though. Staff nice and friendly. Didn't realise it's a franchise, so maybe a smaller company means less corporate in staff attitude. Small desk and a chair, which is always a bonus. Very large bed. Plenty of pillows.
Chris
February 2025
The room was a decent size; the bed was huge, granted it was two beds put together, but it was a great size. Dove soap, body wash, and shampoo were available, and they also offer hygiene products upon request, giving me more than many budget hotels. Breakfast was also included, which is great. Bars open all night and cheap parking
Raven
December 2024
Staff were so friendly and helpful checking us in early as my daughter was unwell. Although room service isn’t offered, we could take food from the restaurant up to the room or they were happy for us to have takeaway delivered to the hotel. The hotel was quiet. The beds were so comfortable, efficient air con but option of opening the windows which is rare in a hotel nowadays. Free breakfast had an excellent choice and overall an excellent value for money stay.
Joanne
May 2025
Clean environment and helpful staff
Olotu
December 2024
The hotel was very modern, clean and the rooms were excellent. We liked the room the minute we walked in. The bathroom was designed like a wet room, a welcoming change for a room with a shower cubicle, accompanied with limescale, mould and the inability to move whist in the shower. The breakfast was amazing, plenty of choice , the food was fresh AND hot. (Very rare in quite a few hotels)
Karen
October 2024
The staff was very good with good customer skills. Breakfast was good with good selection but there were no mushrooms. I chose the view where I could view the bridge and loved it. I liked the fact that I could choose which floor to be on, and which view I wanted. That was real good.
Ama
March 2024
I found the staff were concerned that I was made to feel comfortable and the room was quiet and well equipped with those little extras such as tissues. The breakfast was exceptional with a good selection of nutritional food.
Jones
May 2025
friendliness of the staff they became family as i was there for 3 nights . the room was clean i requested for take away breakfast as my programme was starting at 5am everyday and my packed meal was nice
Mathabi
January 2025
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